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Removing an unused Sync

SeanNelson
Level 1: Joiner
  • 1 Posts
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on ‎04-10-2023 12:21

on ‎04-10-2023 12:21

Hello I currently have two airtime plans with you, sync-1 was created as a choice by myself where as sync-2 came as part of the Apple Watch Ultra 2 I recently got from yourselves. I would like Sync-1 to be removed as it is no longer in use and I am being charged for something that is not being used.

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gmarkj
Level 66: Unequalled
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on ‎04-10-2023 12:37

on ‎04-10-2023 12:37

You need to get in touch with customer services then @SeanNelson 

Call 202 or 0344 809 202.

Best time to call is 8am UK time.

Alternatively you can call 0800 902 0217 using Skype for free.

Guide here Guide: A Guide to Skype

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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