This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Remove a bar

LB9623
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎19-10-2023 07:29

‎19-10-2023 07:29

I reported my phone as lost but have since found it, how can I remove the bar to allow me to make phone calls etc again now I have replaced the sim with the new one that was sent out?

Message 1 of 3
527 Views
0 Kudos
2 REPLIES 2

Enlli
Level 68: Extraordinaire
  • 8463 Posts
  • 60 Topics
  • 1747 Solutions
Registered:

‎19-10-2023 07:42

‎19-10-2023 07:42

As we are all customers here this is something about which you will need to call O2

0344 809 0202 from any phone or

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
522 Views
0 Kudos

MI5
Level 94: Supreme
  • 150612 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎19-10-2023 07:59

‎19-10-2023 07:59

@LB9623 

When a phone is reported as lost, O2 place bars on your account and sim card.

The account bar will need to be lifted and the new sim activated before you can use your phone again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
519 Views
0 Kudos
Related Content
Top Kudoed Authors
View all
Top