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Refresh 02 contract

Gedword
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I am going around in circles getting diffrent answers and so confused can the following question be answered clearly by someone...

WHEN ON O2 REFRESH AND I HAVE PAID THE DEVICE OFF DO I HAVE TO GIVE 30 DAYS NOTICE TO CANCEL THE AIRTIME PLAN OR CAN I JUST LEAVE AND GET A PAC CODE AND JOIN SOMEONE ELSES NETWORK

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MI5
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@Gedword 

No notice is required.

You just pay up to the day you leave.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Gedword 

No notice is required.

You just pay up to the day you leave.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gedword
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Thankyou for clearing this up..as good you dont have to give 30 days notice for airtime plan once device is paid off ..thanks again

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MI5
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gedword
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Also the phone i am cancelling is my sons whose going abroad and does not want to keep his phone number and is not getting another phone here .do i still need a stak code to kill number 

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madasaf1sh
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@Gedword 

 

In that case just ring up and and cancel, as a STAC can only be used when entered on a different network, as it kills off the o2 account. 

If you are not joining a different network it will do nothing.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Gedword
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Thankyou so much i appreciate this ..have a good afternoon

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Gedword
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If i dont need a stac or pac code as not moving to a new network keeping phone as spare ..device is paid off ..how soon can o2 terminate airtime contract etc

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madasaf1sh
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@Gedword 


As soon as you tell them, I once had airtime terminated at the same time as the device plan was paid off. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Gedword
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Thanks i will ring up when 02 refresh  device plan is paid off..just hope they dont wantcanother 30 days notice

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