@25Stephen
100% a scam, o2 will not cold call you to offer a discount, they are after access to your account, so they can get your personal information.
Report the call to 7726 and follow these guides Phishing, Smishing & Scams. Latest info & advice. Guide: A Guide to Deal with Spam/Scam Calls and Text
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
