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@Cookfnargh If you're on a Refresh tariff, take a look at this link and scroll to the Flexible tariff section:
https://www.o2.co.uk/help/pay-monthly/offers-explained
If you're still unsure, or there's something you don't understand, contact customer service: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
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You can't reduce your call allowances to save money I'm afraid.
The only flexible part is the data allowance.
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@Cookfnargh This is a direct quote from the link I posted: "Available on selected phones, flexible tariffs let you change your airtime tariff up or down to a selection of tariffs, once a month, throughout the length of your contract."
I suggest you take a good look at the link above and then speak to customer service. Hopefully they'll be able to clear up any questions you may have.
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But only data, not calls.
