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Received a text message from you

QTP17GB3
Level 1: Joiner
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I received this text saying from you  was this from you?

 

Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.16*, this excludes any current discounts you may have.
You can choose to stay on the same tariff, move to another tariff or switch to another provider.
For more information and some tariffs to consider: http://v.o2.co.uk/Q3X8f6G8
*+RPI adjustment applies. Terms apply.

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MI5
Level 94: Supreme
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@QTP17GB3 

Yes, it is genuine, but look at USwitch for discounted sim only deals as they are cheaper than direct from O2.

You are free to upgrade to a sim only deal now.

Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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