12-10-2023 11:42
I received this text saying from you was this from you?
Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.16*, this excludes any current discounts you may have.
You can choose to stay on the same tariff, move to another tariff or switch to another provider.
For more information and some tariffs to consider: http://v.o2.co.uk/Q3X8f6G8
*+RPI adjustment applies. Terms apply.
12-10-2023 11:55
Yes, it is genuine, but look at USwitch for discounted sim only deals as they are cheaper than direct from O2.
You are free to upgrade to a sim only deal now.
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/