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Pallavi
Level 1: Joiner
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on ‎23-06-2024 14:32

on ‎23-06-2024 14:32

1. If I cancel my rolling plan for 3 months and buy it after that, will my sim number change ???

 

2. Can I switch from a rolling plan to a pay as you go plan ?

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MI5
Level 94: Supreme
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on ‎23-06-2024 14:37

on ‎23-06-2024 14:37

@Pallavi 

1 - no

2 - yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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on ‎23-06-2024 17:24

on ‎23-06-2024 17:24

@Pallavi -

Rolling plans only renew from your registered card, as per the T&C's, including switching from one to the other info here:

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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