I haven't received my sim card

LynnHaworth100 · ‎23-06-2024

I haven't received my sim it was due on the 14th June and I've been billed the cheek

MI5 · ‎23-06-2024

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎23-06-2024

You are always billed once a new contract is signed, as payment is taken, usually via Direct debit, 14days after bill is issued - same across all UK mobile networks, not unique to O2, @LynnHaworth100.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

O2

I haven't received my sim card

Pizza express vouchers

Upgrade via uswitch

Insurance

Moving numbers from o2 to o2

How do I renew my present contract ?