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Problems with o2 web top up/automatic top up

Anonymous
Not applicable

I have had an automatic top up set up online for a long time whereas a set amount is topped up on my phone on the 1st of every month. I've never had a problem with this. Today for some reason this hasn't been added, logged in online & it shows no sign of the automatic top up anymore - it worked fine last month, tried adding it again but just getting error messages after payment screen saying please try again later. Can anyone help please?

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Toby
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Hi @Anonymous,

Sorry to hear about the delay! Please give us another call today and see how you get on. If you still have trouble, send me a private message later on.

Fancy writing a great device review or O2 forum guide? Send me a message!

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jonsie
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