on 01-08-2016 20:54
on 01-08-2016 20:54
I have had an automatic top up set up online for a long time whereas a set amount is topped up on my phone on the 1st of every month. I've never had a problem with this. Today for some reason this hasn't been added, logged in online & it shows no sign of the automatic top up anymore - it worked fine last month, tried adding it again but just getting error messages after payment screen saying please try again later. Can anyone help please?
on 17-08-2016 10:48
on 17-08-2016 10:48
Hi @Anonymous,
Sorry to hear about the delay! Please give us another call today and see how you get on. If you still have trouble, send me a private message later on.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 17-08-2016 12:56
on 17-08-2016 12:56
There's obviously a problem if there are a few reporting the issue.