Solved: Premium rate text and calls

Anonymous · ‎28-01-2017

How do I block premium rate texts and calls please ?

MI5 · ‎28-01-2017

You need to call CS to put a block on your account.
http://www.o2.co.uk/contactus
Some help here too if you have charges already
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-01-2017

You need to call CS to put a block on your account.
http://www.o2.co.uk/contactus
Some help here too if you have charges already
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Premium rate text and calls

Unable to pay the bill

Possible Billing Error

Default PIN number

Check Direct Debit Billing Date

Scam?