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Anonymous · ‎28-01-2017

I can't top up from HSBC account! 3 and a half hours trying. Anyone else have this problem ?

Cleoriff · ‎28-01-2017

Hi @Anonymous A couple of people have had problems with various top up systems over the last couple of days. I would advise you to stop trying for today and hopefully the system will update overnight. There are other ways to top up in this link...Scroll down to payg https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Veritas Numquam Perit

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Anonymous · ‎28-01-2017

Have you tried a top up voucher or another ATM machine

Cleoriff · ‎28-01-2017

Hi @Anonymous A couple of people have had problems with various top up systems over the last couple of days. I would advise you to stop trying for today and hopefully the system will update overnight. There are other ways to top up in this link...Scroll down to payg https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Veritas Numquam Perit

MI5 · ‎28-01-2017

Not sure any of the regulars are on PAYG or with HSBC either mate.
Might be best to try another method for now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-01-2017

Just to add, if this is a first top up you need to use a voucher.

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