Potted number and can’t sign into my o2

[David17]

Hi,
So I finally ported my number over from 3. All good there, but now I can no longer log into my o2 account. On line and on my phone just comes up with an error.
Any advice would be appreciated.
Thank you

[Cleoriff]

@David17 

You need to contact O2 and ask them to reset your account.

Guide: How to find help & contact O2