Porting number problem

[Maxice1234]

Hi,

I am moving 2 numbers over from Vodafone, one has been ported and had a text (after about 2 days) to say it was being done. The other one, nothing? 

Can't contact customer services as due to C19 they're too busy and just hang up?

How can I resolve?

Cheers!

[Cleoriff · Accepted solution]

@Maxice1234 

You need to call. Numerous numbers in this guide

Guide: Coronavirus Community Help and Support 

[Bambino]

@Maxice1234 There's been a problem with porting numbers. Has been for several weeks and doesn't seem to be getting resolved. Only thing you can do is keep trying to get through.

Please see this link: https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Guide: Coronavirus Community Help and Support 

[Maxice1234]

Cheers guys, will keep trying to call them