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Porting a number from o2

SJG
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My husband ported his number to o2 from BT. Received phone yesterday but he is still on a temporary number and his old phone still on BT?
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adamtemp64
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Normally only on weekdays will a number port when was it submitted 

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/switchi... States one working day 

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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@SJG 

Keep rebooting your phone and you should have service either Monday or Tuesday. If not, pop back here  and once of our account advisors will gtake a look for you.

Veritas Numquam Perit

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SJG
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Thank you
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SJG
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Thank you
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