Solved: Porting Number Issues

Anonymous · ‎12-11-2015

Dear Sir or Madam,

I am really really *bleep* that after almost a working week I can still not using my number on O2 properly.

The problem is I cannot receive phone calls from other networks. Phone calls from other network will all go to my previous 3 voice mail box. However O2 users have no problem calling me.

I cannot receive SMS.

However, I can make phone calls to all networks and send SMS.

Please help me with this problem as soon as possible as it's been so long. After a store visit and numours vain promises though 202 services, I am really desperate to get the solved. Many thanks in advance!

MI5 · ‎12-11-2015

Sorry but this is a customer forum.
You will have to keep trying CS or make a complaint http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-11-2015

Sorry but this is a customer forum.
You will have to keep trying CS or make a complaint http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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