Poor/no Signal

Anonymous · ‎28-12-2013

Why have I got poor/no signal? O2 sort it out it's been five days!

Anonymous · ‎28-12-2013

First look here. http://status.o2.co.uk

Clean your SIM card sometimes helps.

If your status says all ok then try your sim in another phone to rule out your primary phone at fault.

If still no signal then you could visit an O2 shop and ask them to swap your sim which they will do in store or ask for one to be posted to you and do the swap online.

Also download the MYNETWORK app and report the mast.

If the mast is at fault then I'm afraid it's a case of checking it periodically and turning your phone off and in to reset the connection.

MI5 · ‎28-12-2013

@Anonymous wrote:
Why have I got poor/no signal? O2 sort it out it's been five days!

We can only guess without more info

Have you tried your sim in another phone to rule out a phone fault ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎28-12-2013

@Anonymous wrote:
Why have I got poor/no signal? O2 sort it out it's been five days!

Nobody here has any idea who you are or where you live, so your problem cannot be resolved here.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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