07-11-2017 23:37 - edited 07-11-2017 23:48
I have just upgraded my device (got a new sim) and did a sim swap online which worked.
Issue I have is I have the 4g symbol on my phone but the speed is slow below 4mb download and 5-6 upload when using a speeed test app.
when i switched to o2 3g using the network operator seach the speed sget upto 17mb donwload..... upload 1-2mb
Would this be an issue with my device or does something need doing to my account/sim...?
Any help appreciated
on 08-11-2017 06:31
3G is often faster because less people are using that band now.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 08-11-2017 06:33
And have a look at this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...