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jennajulie22
Level 1: Joiner
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on ‎04-03-2020 07:43

on ‎04-03-2020 07:43

How do I put a cap on my phone bill
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MI5
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‎04-03-2020 07:47 - edited ‎04-03-2020 07:47

‎04-03-2020 07:47 - edited ‎04-03-2020 07:47

@jennajulie22 

See help here Guide: Spend Caps & Charge to Mobile on O2 

and here Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎04-03-2020 07:47

on ‎04-03-2020 07:47

Hi @jennajulie22 

Have a look here https://www.o2.co.uk/help/account-and-billing/spend-cap 

Veritas Numquam Perit

Girl in a jacket
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Marjo
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on ‎06-03-2020 16:10

on ‎06-03-2020 16:10

Hi @jennajulie22  happy Friday! Loads of helpful info above so I hope you got all the information you needed. Did you manage to get the spend cap in place in the end? slight_smile Let us know if you need any additional info at any point!

 

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