Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237779 Views
  • 2 replies
  • 2 kudos

Resolved! Airtime

I’m nearly finished paying for my device. What happens to my airtime ? Do I need to cancel this?

J0j02 by Level 1: Joiner
  • 1070 Views
  • 2 replies
  • 0 kudos

Resolved! Direct debit

Can I change the date of my direct debit?

Kerry1 by Level 1: Joiner
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! Pin Blocked

I have new phone....my sim is blocked.Please provide me with pin number. Thanks

Garth by Level 1: Joiner
  • 706 Views
  • 2 replies
  • 0 kudos

5G service in October

I've recently upgraded with o2 to refresh to a 5G handset, and just popped my o2 sim in from the old phone to continue using my number as usual. In the Mobile networks the Network Mode already states 5G/LTE/3G/2G (auto connect) as network options. Wh...

jcf224 by Level 1: Joiner
  • 821 Views
  • 2 replies
  • 0 kudos

Resolved! Credit.

I was told. I was getting £40 credit. Does anyone know where this will show?

Leah by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming in Italy

Hi,I'm just checking your current experience with Roaming in Italy, especially about speed and general 4G coverage.I'm normally around Rome or Perugia, but I would be interested to hear in general how it is right now as I'm planning to switch to O2. ...

R4W by Level 1: Joiner
  • 2721 Views
  • 9 replies
  • 0 kudos

Resolved! Orders

I recently ordered the apple watch, they said they would do the credit check i got all my legal docs via email and then shortly after i got an email that said ‘Hi Miss Kara Wright,Thanks for your order - it's now full steam ahead at our end.We'll pro...

Kaz1 by Level 1: Joiner
  • 1590 Views
  • 5 replies
  • 0 kudos