Solved: Phone upgrade

Jessicala · ‎28-11-2022

Hello - I’ve seen a good deal on Uswitch for a phone that comes with an o2 bundle, I’ve been declined this by o2 and I’m not sure why as I’ve been with them for 8 years and always payed more for my phone bill than what this bundle costs so it just doesn’t add up in my head … can anyone explain or know why this is?

MI5 · ‎28-11-2022

Hi @Jessicala

As customers, we wouldn't know, sorry.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-11-2022

Hi @Jessicala

As customers, we wouldn't know, sorry.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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