on 03-12-2024 08:31
Please can an advisor urgently call me. My phone has been barred with no reason, my bill has been paid. It has not worked for over 24 hours, I need my phone for emergencies!
I cannot call customer services from my phone as it won't let me !
on 03-12-2024 08:43
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
Guide: How to find help & contact O2