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Phone insurance

Anonymous
Not applicable

Why am I still being charged for o2 insurance.  I cancelled this at the end of my last contract, when I started my sim only contract in august 2016.

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MI5
Level 94: Supreme
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Registered:
Sounds like it wasn't cancelled - you'll need to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 3
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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Sounds like it wasn't cancelled - you'll need to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Anonymous
Not applicable

Call cs & query it if you have already cancelled it

Message 3 of 3
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