Phone disconnecting

[Plymouth1973]

Everytime I make and receive calls, 1 or 2 minutes into the conversation the person the other end can’t hear me. I can still hear them. This has been going on for a couple of weeks, does anyone have any ideas or suggestions please

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[Cleoriff]

@Plymouth1973 

You may need a new sim. Pop into an O2 store or contact O2.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Plymouth1973]

Thank you I have messaged them but no response so far.