Phone disconnected

[JRoe]

How am I supposed to contact O2 when they have disconnected my phone and I can’t call O2 I live on my own and I have no way of rectifying this I’ve tried to message an agent through the app but it keeps saying this busy & the most annoying part is my bill is paid!! So unacceptable 

[Enlli]

We are all customers here like yourself so can't handle accounts 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[Bambino · Accepted solution]

@JRoe Download Skype Guide: A Guide to Skype and call the Payment Management Team for free on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support