Why do I have 2 mobile numbers on my bill?

[E2023]

I’ve only taken out one mthly contract for one mobile number/phone. Admittedly I ported my previous number across when I joined, however that was nearly 2mths ago as I am on my 2nd bill (which is higher than expected - already posted about that separately).

Will I always have 2 numbers associated to me on my bill?

[pgn · Accepted solution]

@E2023 - We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on  Facebook (https://o2uk.co/O2CFB) ,  Twitter (https://o2uk.co/O2CTW) or  Instagram (https://o2uk.co/O2CIG) , they should be able to help clear this up for you. Good luck!

[E2023]

Thanks pan. Will give that a go.