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on 23-11-2022 19:56
Phone cuts out at exactly 14.28 mins every single time. I have a Galaxy S21 Ultra. I will nit reset my connection settings again and start from scratch. This started in the last few weeks.
Please help.
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on 23-11-2022 20:25
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on 23-11-2022 20:25
@Zenith1 I'm quite up on Galaxy Phones and not come across this.
Three possibilities are, Phone, SIM or Network.
First off get a replacement SIM from O2. You can get one in store if you take photo ID
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on 23-11-2022 20:01
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-11-2022 20:10
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on 23-11-2022 20:10
I bet they find no solution. Surely someone on this forum has had this issue?
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on 23-11-2022 20:25
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on 23-11-2022 20:25
@Zenith1 I'm quite up on Galaxy Phones and not come across this.
Three possibilities are, Phone, SIM or Network.
First off get a replacement SIM from O2. You can get one in store if you take photo ID
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on 23-11-2022 22:17
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on 23-11-2022 22:17
@Zenith1 wrote:I bet they find no solution. Surely someone on this forum has had this issue?
They will if it is account related.
For sure, no one here can check that for you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-11-2022 22:31
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on 23-11-2022 22:31
@Zenith1 Have you asked Samsung? Product Help & Support | Samsung UK
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on 04-12-2022 16:57
Hi I am having this issue and when I call voicemail my call ends. Did you resolve it please?

