Phone contract being cut off

[Anonymous]

My name is Thomas hunter can somebody from 02 please call me as I have been cut off and have paid my bill I have spoke to an operator and explained my situation and still can't call anybody to sort it out.

[MI5]

O2 won't call you from here as it is a customer forum but I will tag @Toby who may be able to assist in putting you in touch with someone.

[Anonymous]

Is there any number I can call when being cut off I don't have a landline as I am out of the country

[MI5 · Accepted solution]

From abroad you need to call +44 3448090202
It's free from an O2 phone if you can borrow one of someone else with you ?

[Cleoriff]

Your only option is to contact live chat via internet then...details here http://www.o2.co.uk/contactus

[Curr946]

Live chat... Won't for that type of query

[Cleoriff]

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@Curr946 wrote:
Live chat... Won't for that type of query

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If they have no access to any type of phone it may be the only option. Not the best but the op is up a creek without a paddle.. I think we are all aware of their limitations...however it is classed as a 'contact us' option...particularly for folk struggling for any other means of contact

[jonsie]

Good luck with live chat though they did sort out my issue a couple of days ago. If you are contract and have TU then it's far better to call....

[MI5]

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@jonsie wrote:

Good luck with live chat though they did sort out my issue a couple of days ago. If you are contract and have TU then it's far better to call....

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Will Tu still work if phone has been cut off then?

[jonsie]

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@MI5 wrote:

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@jonsie wrote:

Good luck with live chat though they did sort out my issue a couple of days ago. If you are contract and have TU then it's far better to call....

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Will Tu still work if phone has been cut off then?

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No it won't for sure.I'm afraid....