Payment

[Jk867]

Hi, I have been trying to call you and get in touch since the 29th I can never get threw it get stuck on automated messages that stay there.

I have set up a payment plan for my arraers, is this okay to still have my data be on, I'ma career for the old and vulnerable and I need my phone, I have tried and tried to get in touch, there isn't a number where you can speak to a human anymore, please get in contact with me because I have no idea how to with you, thankyou 

[Enlli]

This is a customer to customer Community but

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

[MI5]

@Jk867 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

[jonsie]

For your future reference @Jk867 

Guide: How to find help & contact O2