on 16-10-2023 12:49
Paid my monthly bill and was took out of bank but is still showing as i need to pay
on 16-10-2023 13:04
on 16-10-2023 13:04
@MegJ266 It can take up to 48 hours to clear O2's account. If you're concerned, speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
If you want to avoid issues like this in the future, set up a Direct Debit.