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Payment dates

Lynz
Level 1: Joiner
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I am looking to change my payment date and i cant ring because my bill is overdue and 02 has stopped my out going calls. 

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MI5
Level 94: Supreme
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Registered:

@Lynz 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151020 Posts
  • 646 Topics
  • 28767 Solutions
Registered:

@Lynz 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
Level 51: Absolutely Fabulous 
  • 11883 Posts
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Registered:

Hi there @Lynz 

These are a few  more contacts with o2 for you:

This may be of help for you:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook O2 Twitter and O2 Instagrm

You may also need to contact here:

Late payment, difficult payments, help with paying
Looks like something you'd need to call O2's customer services team about -
give them a call on 202 or 0344 809 0202
Specific payment manage number 0800 902 0217

This is the Community help page here:

Guide: Coronavirus Community Help and Support 






HAPPINESS IS BEE SHAPED

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