Paying off device plan and ending contrat

[Anonymous]

My contract finishes in January. According to O2 online if I pay wants left of the device plan,£20.00, I can upgrade. Does this however mean if I want to move elsewhere,that even if I pay the device plan off I have to stay until January? Stupid question i know but I've seen a really great offer elsewhere that o2 won't/can't match.

[MI5]

Not at all. As soon as the device is paid off you can ask o2 to cancel the airtime and leave immediately.

[Bambino · Accepted solution]

If you want to keep your number, just ask customer service for your PAC. When you give the PAC to your new provider it will automatically cancel your contract. Just make sure your bill is zero before canceling your direct debit.

[MI5]

I forgot to mention, there is a leaving o2 help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

[jonsie]

Also, if you haven't already done so, get the phone unlocked free via the link in My O2.