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Level 1: Joiner
Posts: 1
Registered: ‎06-09-2013

Paying my sons bill

I need to pay his bill but I cant access his detail ie phone number to log him it brings up my phone number but I'm not an 02 customer anymore so I went to my 02 app and his number isnt on my account anymore so i went to bring this product in put in his number and it sent a code to his phone which is broken so we cant see it. The app just sending me round in circles when I state contact us so cant contact 02 which is why I ended my contract in the first place. All I want to do is pay his bill and bring it up to date as they have now defaulted my credit file because it is late and I cant contact anyone or pay the bill. Any ideas? Thanks
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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Paying my sons bill

@Fleur1 

All ways we know of here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 90,871
Topics: 746
Registered: ‎14-01-2013

Re: Paying my sons bill

@Fleur1 

Have a look at this guide Guide: How to Pay Your Bill (Contract) 

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