Paying my bill

[Deebo83]

Hi, my bill is due on the 28th but i dont get paid till the 8th june... How can i get around this without gaining restrictions on my account

[Cleoriff]

Hi @Deebo83 

You need to call the payment management team. All and every number for O2 is in this guide.

Guide: Coronavirus Community Help and Support 

If you cant get through to PM then try ANY number and press ANY option.

The number ending 4005 seems to work best when trying to speak to an advisor.

[jonsie]

Your phone will still get restricted automatically as no one has the relative skill to override the system. You will need to call again to be reconnected