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Level 1: Joiner
Posts: 2
Registered: ‎15-07-2013
Accepted Solution

Payed bill

I have payed my bill on the date due, received confirmation by email also yet I’ve had non stop phone calls saying it’s overdue! I can’t speak to anyone about it, not sure how I get through to show proof it’s been payed!
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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: Payed bill

@Kellh14 

All numbers here Guide: Coronavirus Community Help and Support 

The one ending in 4005 is best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,640
Registered: ‎23-07-2014

Re: Payed bill

Hi @Kellh14 , hope your week has started well! Did you get your payment sorted after you last posted? Let us know how you're getting on with this and if you still need any further info. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 2
Registered: ‎15-07-2013

Re: Payed bill

All sorted now thank you
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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: Payed bill

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)