Solved: PUK Locked

Anonymous · ‎15-11-2017

I have entered the wrong PUK more than ten times and it is locked, how do I unlock my pin?

MI5 · ‎15-11-2017

You now need a new sim.
Pop into your local O2 store or give customer service a call
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2017

You now need a new sim.
Pop into your local O2 store or give customer service a call
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-11-2017

Yes, 10 times means that the sim card is permanently blocked. If you can't get instore call customer service from a landline.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

anticpated · ‎15-11-2017

Your PUK code is also in your O2 account online. Just so you know.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra

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