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Level 1: Joiner
Posts: 14
Registered: ‎26-04-2012
Accepted Solution

PAYG rewards

Hi folks Smiley Happy

 

I am thinking of moving to Giff Gaff as they after more data on their goody Bags than O2 bundles.

 

How can I get my O2 PAYG top up rewards back when I switch? If I have less than £10 I can't get the usual vouchers. Can I donate it to a family member as credit, or will I have to use it as part payment for an accessory from an O2 shop?

 

Many thanks,

 

Adam

Posts: 69,854
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: PAYG rewards

You can't transfer it or claim it back so an accessory is your best option. Or donate it by text to a charity.
Posts: 87,630
Topics: 531
Solutions: 11,158
Registered: ‎04-04-2012

Re: PAYG rewards

You can only transfer PAYG credit (up to £350) if you switch to a contract, so use it or lose it !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 14
Registered: ‎26-04-2012

Re: PAYG rewards

Hi Jonsie 😀 I don't suppose you know if I can use them in an O2 store to use towards a top up voucher?

Thanks

Adam
Posts: 87,630
Topics: 531
Solutions: 11,158
Registered: ‎04-04-2012

Re: PAYG rewards

See o2 help here which explains how to use them for credit.
http://www.o2.co.uk/shop/paygotopup/10backontopups
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 69,854
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: PAYG rewards


@adamstanden wrote:
Hi Jonsie 😀 I don't suppose you know if I can use them in an O2 store to use towards a top up voucher?

Thanks
21
Adam

Yes you can Adam, just

 checkk the link @MI5 provided ☺️