cancel
Showing results for 
Search instead for 
Did you mean: 

PAYG rewards

adamstanden
Level 1: Joiner
  • 14 Posts
  • 7 Topics
  • 0 Solutions
Registered:

Hi folks slight_smile

 

I am thinking of moving to Giff Gaff as they after more data on their goody Bags than O2 bundles.

 

How can I get my O2 PAYG top up rewards back when I switch? If I have less than £10 I can't get the usual vouchers. Can I donate it to a family member as credit, or will I have to use it as part payment for an accessory from an O2 shop?

 

Many thanks,

 

Adam

Message 1 of 6
1,247 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93149 Posts
  • 609 Topics
  • 6953 Solutions
Registered:
You can't transfer it or claim it back so an accessory is your best option. Or donate it by text to a charity.

View solution in original post

Message 2 of 6
1,233 Views
5 REPLIES 5

jonsie
Level 94: Supreme
  • 93149 Posts
  • 609 Topics
  • 6953 Solutions
Registered:
You can't transfer it or claim it back so an accessory is your best option. Or donate it by text to a charity.
Message 2 of 6
1,234 Views

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
You can only transfer PAYG credit (up to £350) if you switch to a contract, so use it or lose it !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
1,223 Views

adamstanden
  • 14 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Hi Jonsie 😀 I don't suppose you know if I can use them in an O2 store to use towards a top up voucher?

Thanks

Adam
Message 4 of 6
1,135 Views

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
See o2 help here which explains how to use them for credit.
http://www.o2.co.uk/shop/paygotopup/10backontopups
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
1,132 Views

jonsie
  • 93149 Posts
  • 609 Topics
  • 6953 Solutions
Registered:


@adamstanden wrote:
Hi Jonsie 😀 I don't suppose you know if I can use them in an O2 store to use towards a top up voucher?

Thanks
21
Adam

Yes you can Adam, just

 checkk the link @MI5 provided ☺️

Message 6 of 6
1,123 Views