PAC Code

[Anonymous]

Hello,

I just phoned up and cancelled my contract, but I have received a message saying if I dont use my PAC code, the account will remain open.

What?

I dont want to use it, I dont care for this number, I just want the account closed.

[jonsie]

Did you ask for or have been given a PAC?

[MI5 · Accepted solution]

Follow this advice here mate http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

[Anonymous]

I just had it sent to me as a text.

I dont recall asking for it.

[Anonymous]

They have probably mis interpretated what you wanted.

Give them a call on 202 and specifically advise you wish to end your contract and not port/migrate via a PAC Code.

[Anonymous]

Yea, I've just phoned them back and he's cancelled it completely now.

The phone will apparently shut down in 30 minutes and no longer have network activity.

[Anonymous]

---

@Anonymous wrote:

Yea, I've just phoned them back and he's cancelled it completely now.

The phone will apparently shut down in 30 minutes and no longer have network activity.

---

Thank you for the update.

Dont cancel any direct debits until any final bill is recieved.

[Anonymous]

Yea, I wont do that until I see some documentation.

Not sure if I've done this the right way though as I've also requested for the iPhone 5 to be unlocked, but If i've cancelled and the network is no longer active for it, It wont work will it?

[Anonymous]

Hi

Hopefully you should be ok.

The unlock code usually comes through within 72 hours but is typically quicker.

Keep an eye out for the e mail and check your spam inboxes too.

02 unlock info here

[MI5]

Once you get the email regarding the unlock just put another network sim card in the phone (Voda, EE or Three)