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P20 Pro - no option for Wifi Calling

Mosmordor
Level 1: Joiner
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on ‎17-05-2021 14:21

on ‎17-05-2021 14:21

Hi folks,

 

I have a P30 Pro and P20 Pro, both on o2 pay monthly. The P30 Pro has a wifi calling option with no problem, however the P20 Pro doesn't show this option in the settings menu.

 

I have checked on the web portal and it shows wifi calling is enabled, so everything should be set up properly. Any way I can force a refresh/update of my settings to show the wifi calling option?

 

Thank you!

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Mosmordor
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In response to MI5
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on ‎19-05-2021 15:12

on ‎19-05-2021 15:12

Yes indeed, latest EMUI version we could get (10.x), with all software up to date via play store 😞
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MI5
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In response to Mosmordor
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on ‎19-05-2021 15:16

on ‎19-05-2021 15:16

Can only assume it's not yet active on your account then @Mosmordor 

May need to give it a bit longer, but keep rebooting to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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