@Karlc82
This is not customer services, but a peer to peer forum.
That is a decision that can only be made by the Payment Management Team, they can be contacted on 0800 902 0217
Bare in mind that late payments attract additional charges and do affect your credit file.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
