on 27-12-2023 10:43
I have received a notification that I have a bill of £10.64 outstanding which you were not able to recover via my bank direct debit.
I have checked with the bank and it appears that the DD was mistakenly deleted.
The DD has now been reinstated and you can recover the payment as required.
If that is unacceptable please give me account details and I will pay via my bank.
Thank you,
M A Stainforth
on 27-12-2023 10:56
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm