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Order delivery changes

baafort
Level 1: Joiner
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I upgraded the S24 Ultra on 28th Jan, expected delivery 2 weeks but we are now nearly hitting 3 weeks and now the order is saying 4+ weeks. 

 

Store page is saying only 2 weeks delivery.

 

if I cancel and re-order, what are the chances I actually get my item? Also, will I get my deposit back?

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MI5
Level 94: Supreme
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@baafort 

Online delivery times are only estimates.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151665 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@baafort 

Online delivery times are only estimates.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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