Old number Not Porting!

[TerryP]

Like very many others, my old number IS NOT porting!! WHEN will this be fixed? Is there a tech number I can call to resolve that does not require queuing for two hours? Is there any way to check status?

[Bambino · Accepted solution]

@TerryP We are all customers. The only methods we have for contacting O2 are below:

Call 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)