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O2 text message askin for bill payment

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KatieMarshall
Level 1: Joiner
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on ‎29-07-2020 14:01

on ‎29-07-2020 14:01

Hi
I've been receiving text messages and missed call from ''o2'' saying they have been unable to take bill payment.

I am just trying to see if this is legitimate. My next bill is not due till 6th August and according to this app everything looks fine.

Many thanks

Katie
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MI5
Level 94: Supreme
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on ‎29-07-2020 14:08

on ‎29-07-2020 14:08

@KatieMarshall 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎29-07-2020 14:08

on ‎29-07-2020 14:08

@KatieMarshall 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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