O2 spend cap

Chris11 · ‎07-08-2020

hi I just tried using my spend cap on Microsoft store my spend cap is set to £60 and I only used £9.00 but for some reason I can only by things on Google play and it won't let me buy on Microsoft

Cleoriff · ‎07-08-2020

You need to speak to O2 then @Chris11

All numbers here Guide: Coronavirus Community Help and Support

Guide: Spend Caps & Charge to Mobile on O2

Veritas Numquam Perit

MI5 · ‎07-08-2020

@Chris11

Have you registered for MS store here ?

https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎14-08-2020

Hey @Chris11 just checking if any of the above worked for you?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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