O2 sim I ordered says it's been delivered but I have not received it

[dizzydaz]

I ordered a sim on the 10th of December. It apparently dispatched on the 11th and says on my o2 that the order has been delivered, but I have not received any such thing. Where is the sim I ordered?

[Bambino · Accepted solution]

@dizzydaz No one here would have that answer for you. We are all customers. Customer service numbers are here: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.