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O2 refresh

Anonymous
Not applicable

on ‎15-06-2015 20:18

on ‎15-06-2015 20:18

I have just paid the amount outstanding for my handset on o2 refresh because I was planning on a new phone... Can I now cancel my o2 contract altogether now I have paid my phone off? I have seen cheaper elsewhere so after being with o2 since before they were o2 (used to be bt cellnet) I want to leave as the new Deal is far too overpriced.
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Cleoriff
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on ‎15-06-2015 20:34

on ‎15-06-2015 20:34

Have a look at this thread

http://community.o2.co.uk/t5/Discussions-Feedback/A-guide-to-O2-Refresh/td-p/877142

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Anonymous
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on ‎15-06-2015 20:35

on ‎15-06-2015 20:35

Already got an answer off 202.... Yes can cancel. Thanks.
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MI5
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on ‎15-06-2015 21:04

on ‎15-06-2015 21:04

Yes, that is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎16-06-2015 06:28

on ‎16-06-2015 06:28

30 days notice and good to go....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Anonymous
Not applicable

on ‎16-06-2015 11:03

on ‎16-06-2015 11:03

Be warned, they have taken over £1161 due to their errors after I paid off my o2 Refresh deals. They have no idea what they are doing to people at o2.

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/610-stolen-by-o2/td-p/885046

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gindygoo
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on ‎16-06-2015 11:04

on ‎16-06-2015 11:04

Please leave any direct debits on place until your balance is truly zero! Once the final bill is paid, you're free (so to speak)!

Good luck with your new network.

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perksie
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‎16-06-2015 11:33 - edited ‎16-06-2015 11:33

‎16-06-2015 11:33 - edited ‎16-06-2015 11:33

@Anonymous wrote:

Be warned, they have taken over £1161 due to their errors after I paid off my o2 Refresh deals. They have no idea what they are doing to people at o2.

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/610-stolen-by-o2/td-p/885046

Obviously an error, if this were a common occurence it would be all over the forum.Smiley Frustrated

You don't need to warn anyone.

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