Solved: O2 not taken D/D

DinoLucy · ‎20-02-2023

I have just had my o2 bill in and was surprised to see my bill was double what i was expecting, so have logged on to my account and it seems that O2 have not taken my direct debit last month ( I have been with the 11 years this has never happened, what I am concerned about though it that i have perfect credit history with my bill payments and will this show as a non payment even though it is not may fault that they haven't collected the payment?

MI5 · ‎20-02-2023

@DinoLucy

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎20-02-2023

@DinoLucy

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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