Re: O2 gave me a refund and now are asking for it ...

Ben0211 · ‎30-09-2019

O2 gave me a refund of over £200 and told me I over paid last year on my last phone account, now months later they have advised me that this was a mistake and asking for me to pay it back

Cleoriff · ‎30-09-2019

Hi @Ben0211

This is a customer forum and as such we have no access to your account. You will need to speak to customer services. Don't use live chat Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎30-09-2019

@Ben0211

Surely you would know if you've overpaid by that much?

I suggest you do pay it back as they will have no hesitation at all in ruining your credit score for non payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎30-09-2019

I'm really surprised at this as I've never known it happen before. Is this a business account?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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